At “Institute of Comprehensive Rehabilitation and Healthcare” (ICRH), Siliguri, we are committed to protecting the privacy and confidentiality of our patients' personal and health information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in compliance with applicable Indian laws and ethical standards.
1. Introduction
This Privacy Policy applies to all personal data collected by ICRH Siliguri through our clinical services, website, and other interactions. It explains our practices regarding the collection, use, and disclosure of your information, and your rights concerning your personal data.
- Personal Data: Information that identifies or relates to an individual, including but not limited to name, contact details, and health records.
- Sensitive Personal Data or Information (SPDI): As per the IT Rules, 2011, this includes information relating to health conditions, medical records, and biometric data
- Data Principal: The individual to whom the personal data relates.
- Data Fiduciary: ICRH Siliguri, responsible for determining the purpose and means of processing personal data.
Information We Collect
We may collect the following categories of information:
- Personal Identification Information: Name, address, date of birth, gender, contact details.
- Health Information: Medical history, diagnosis, treatment records, rehabilitation progress, and other health-related data.
- Payment Information: Billing details, insurance information, and payment history.
- Digital Information: IP addresses, browser types, and other technical data when you access our website.